Hotel de la Cité Carcassonne - MGallery Collection | Hotel in Carcassonne

Name: Hotel de la Cité Carcassonne - MGallery Collection
Address: Carcassonne, France, FR
Price range: Prices for upcoming dates start at $361 per night
Rating: 8.9

| 8.9 (1124 Reviews) | Pet Friendly 7 Bathrooms 16 Guests

City of Carcassonne Hotel | Hotel de la Cité Carcassonne - MGallery Collection

Hotel in City of Carcassonne, Carcassonne

Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is available. Classic or Provencal-style decoration and an iPod docking station feature in all of the guest rooms at Hotel de la Cite. Some rooms have a balcony with views of the city. Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine at the Michelin-starred Barbacane restaurant or enjoy a cocktail in the bar. Guests can go wine tasting in the on-site cellar or organize a river cruise at the 24-hour reception. The hotel has a shuttle service and a valet service available for guests using the private car park. Carcassonne Train Station is 1.5 mi from the property. Narbonne is 38 mi away. Parking is available on site for an additional charge. - no ipod docking station in rooms - no brasserie and summer restaurant but an bar in the garden during summer where we can eat tapas with a view on the remparts - no wine tasting in the on-site cellar

Hotel de la Cité Carcassonne - MGallery Collection is located in Carcassonne.

This 58 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pet Friendly, Pool, and several others. This is a 5 star rated property and has over 1124 reviews with the average score of 8.9 . Coming to Carcassonne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 58 Bedrooms Hotel if you want to learn more about this place in Carcassonne. These details are authentic, as they are provided by our partner, booking.com.

This Hotel de la Cité Carcassonne - MGallery Collection in Carcassonne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel de la Cité Carcassonne - MGallery Collection”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Fruit

Snack bar

Wine/Champagne

Restaurant

Special diet meals (on request)

Kids' meals

Breakfast in the room

Parking

Parking

Private Parking

Accessible parking

Activities

Spa facilities

Spa lounge/Relaxation area

Body wrap

Beauty services

Tour or class about local culture

Evening entertainment

Hand massage

Back massage

Neck massage

Turkish/Steam Bath

Steam room

Facial treatments

Spa/Wellness packages

Body treatments

Foot massage

Temporary art galleries

Full-body massage

Body scrub

Massage

Entertainment

Board games/Puzzles

General

Hypoallergenic room available

Elevator

Soundproof rooms

Heating

Pet friendly

Non-smoking rooms

Smoke-free property

Air conditioning

Family rooms

Wifi in all areas

Safe

Guest Services

Laundry

Pet bowls

Dry cleaning

24-hour front desk

Fax/Photocopying

Concierge

Private check-in/out

Daily housekeeping

Room service

Baggage storage

Meeting/Banquet facilities

Ironing service

Invoice provided

Internet

Internet

Wifi

Free Wifi

Outdoors

Garden

Sun deck

Terrace

Outdoor pool (seasonal)

Outdoor pool

Security/Safety

24-hour security

Smoke alarms

Security alarm

Key card access

CCTV in common areas

Fire extinguishers

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Contactless check-in/out

Physical distancing rules followed

Spa

Pool with view

Heated pool

Beach chairs/Loungers

Beach umbrellas

Fenced pool

Shallow end

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed and charges may apply.

The hotel is located in the heart of a unique historical monument. measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. the hotel has a shuttle service and a valet service available for guests, guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel, to facilitate your stay the arrival, take place at our welcome point: 32 chemin des ourtetsplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian, swimming pool: closed from tue, sep 16, 2025 until wed, jun 10, 2026, swimming pool: closed from wed, jan 14, 2026 until mon, jun 15, 2026

Reviews

Value for money:

8.06

Location:

9.81

Staff:

9.07

Facilities:

8.69

Comfort:

9.17

Cleanliness:

9.09

JAIME

Feb 26, 2026 08:00:00 AM

Review Score: 10

Colombia

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Everything

Negative: Nothing

Summary: Wonderful stay

See All Reviews

Room Arrangement

Room Info	Facilities
Superior King Room with Garden and Ramparts View Room Type: Double Room Size: 25 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Slippers, Bathrobe, Bathtub, Toilet, Toilet paper, Shampoo, Shower cap, Hairdryer, Body soap, Free toiletries, Towels, Conditioner General Heating, Ironing facilities, Soundproof, Carpeted, Key card access, Smoke Alarm, Trash cans, Air conditioning, Safe Media & Technology Satellite channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft), Linens View Garden view, View Kitchen Cleaning products, Electric kettle, Coffee machine Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Clothes rack, Hypoallergenic pillow, Feather pillow, Non-feather pillow Pool and Spa Pool towels Exclusive services Access to private pool, Concierge services
Classic King Room with Street View Room Type: Double Room Size: 22 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Slippers, Bathrobe, Bathtub, Toilet, Toilet paper, Bathtub or shower, Shampoo, Shower cap, Hairdryer, Body soap, Free toiletries, Towels, Conditioner General Heating, Ironing facilities, Soundproof, Carpeted, Key card access, Smoke Alarm, Trash cans, Air conditioning, Safe Media & Technology Satellite channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Wardrobe or closet, Extra long beds (> 6.5 ft), Linens Kitchen Cleaning products, Electric kettle, Coffee machine View City view Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Clothes rack, Hypoallergenic pillow, Feather pillow, Non-feather pillow Pool and Spa Pool towels Exclusive services Access to private pool, Concierge services
Superior King Room with Terrace and Garden View Room Type: Double Room Size: 20 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Slippers, Bathrobe, Bathtub, Toilet, Toilet paper, Shampoo, Shower cap, Hairdryer, Body soap, Free toiletries, Towels, Conditioner General Heating, Ironing facilities, Soundproof, Carpeted, Key card access, Smoke Alarm, Trash cans, Air conditioning, Safe Media & Technology Satellite channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony, Terrace Living Area Desk Bedroom Wardrobe or closet, Extra long beds (> 6.5 ft), Linens View Garden view, View Kitchen Cleaning products, Electric kettle, Coffee machine Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Clothes rack, Hypoallergenic pillow, Feather pillow, Non-feather pillow Pool and Spa Pool towels Exclusive services Access to private pool, Concierge services
King Suite Room Type: Suite Room Size: 35 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Slippers, Bathrobe, Bathtub, Toilet, Toilet paper, Shampoo, Shower cap, Hairdryer, Body soap, Free toiletries, Shower, Towels, Conditioner General Heating, Ironing facilities, Soundproof, Key card access, Smoke Alarm, Trash cans, Air conditioning, Safe, Hardwood or parquet floors Media & Technology Satellite channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk, Sofa Bedroom Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft), Linens View View Kitchen Cleaning products, Electric kettle, Coffee machine Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Sofa bed, Socket near the bed, Clothes rack, Hypoallergenic pillow, Feather pillow, Non-feather pillow Pool and Spa Pool towels Exclusive services Access to private pool, Concierge services
Family Room with One Double and Two Single Beds Room Type: Quad Room Size: 28 m² 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Slippers, Bathrobe, Bathtub, Toilet, Toilet paper, Shampoo, Shower cap, Hairdryer, Body soap, Free toiletries, Towels, Conditioner General Heating, Ironing facilities, Soundproof, Carpeted, Key card access, Smoke Alarm, Trash cans, Air conditioning, Safe Media & Technology Satellite channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Wardrobe or closet, Extra long beds (> 6.5 ft), Linens Kitchen Cleaning products, Electric kettle, Coffee machine View City view Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Fold-up bed, Socket near the bed, Clothes rack, Hypoallergenic pillow, Feather pillow, Non-feather pillow Pool and Spa Pool towels Exclusive services Access to private pool, Concierge services
Junior King Suite with Single Sofa Bed Room Type: Suite Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Slippers, Bathrobe, Bathtub, Toilet, Toilet paper, Shampoo, Shower cap, Hairdryer, Body soap, Free toiletries, Shower, Towels, Conditioner General Heating, Ironing facilities, Soundproof, Key card access, Smoke Alarm, Trash cans, Air conditioning, Safe, Hardwood or parquet floors Media & Technology Satellite channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk, Sofa Bedroom Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft), Linens View Garden view, View Kitchen Cleaning products, Electric kettle, Coffee machine Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Sofa bed, Socket near the bed, Clothes rack, Hypoallergenic pillow, Feather pillow, Non-feather pillow Pool and Spa Pool towels Exclusive services Access to private pool, Concierge services
Suite with One Double and Sofa Bed with Terrace Room Type: Suite Room Size: 40 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Slippers, Bathrobe, Bathtub, Toilet, Toilet paper, Shampoo, Shower cap, Hairdryer, Body soap, Free toiletries, Shower, Towels, Conditioner General Heating, Ironing facilities, Soundproof, Carpeted, Key card access, Smoke Alarm, Trash cans, Air conditioning, Safe, Hardwood or parquet floors Media & Technology Satellite channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony, Terrace Living Area Sitting area, Desk, Sofa Bedroom Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft), Linens View Garden view, View Kitchen Cleaning products, Electric kettle, Coffee machine Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Sofa bed, Socket near the bed, Clothes rack, Hypoallergenic pillow, Feather pillow, Non-feather pillow Pool and Spa Pool towels Exclusive services Access to private pool, Concierge services

FAQ's

Is this City of Carcassonne hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at City of Carcassonne hotel?

Check-in time for City of Carcassonne hotel starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the City of Carcassonne hotel have a swimming pool?

Yes, this City of Carcassonne hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in City of Carcassonne hotel?

Best-rates for the City of Carcassonne hotel starts from $361 per night with includes Oceanfront, Accessibility, Wellness Facilities, Guest Services, Laundry, Air Conditioner, Pet Friendly, Pool, Ocean View, Security/Safety, Spa, Fireplace/Heating, Toiletries, Parking, View, Balcony/Terrace, Sports/Activities, Entertainment, Breakfast, Child Friendly, Internet, Business Services, Restaurant, Bar, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is City of Carcassonne hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the City of Carcassonne hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the City of Carcassonne hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the City of Carcassonne hotel?

Based on the information reported by the owner or manager, the City of Carcassonne hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for City of Carcassonne hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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